Rewards Terms
The rewards service ("Rewards") is operated by Gener8 Ads Limited (referred to as "Gener8", "we", "us" or "our"). Gener8 is registered in England and Wales under company number 10903332 with our registered office at Gener8 Ads, 9 Hatton Street, Floor 2, London, England, NW8 8PL. We are a limited company.
To contact us, please email [email protected].
These terms set out the legally binding terms and conditions for your use of Rewards ("Rewards Terms").
By using Rewards in any manner, you (the "user" or "you") agree to be bound by these Rewards Terms, and all other terms and conditions and policies that may be published on gener8ads.com or any successor or replacement URL (the "Website"), or otherwise notified to you by Gener8, as updated by Gener8 from time to time with or without notice to you.
What is Gener8 Rewards
Gener8 Rewards is a membership-only area, enabling users to redeem Gener8 Points to donate to charity or to receive products, vouchers/exclusive offers, gift cards, or any other items listed in Rewards ("Items"). Rewards allows users to browse and simply exchange their Gener8 Points they have earned from using the Gener8 Browser, Gener8 Extension, or Gener8 App for Items that are available at the time within the Rewards.
Eligibility
Gener8 Rewards is available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. By using Rewards, you promise that you are at least 18 years old and that all registration information you submit is accurate and truthful. Gener8 may, in its sole discretion, refuse to offer access to or use of Rewards to any user and may change its eligibility criteria at any time with or without notice.
You are responsible for all activity, liability and/or any damage or loss resulting from your failure to maintain password confidentiality and unauthorised access to your account in accordance with our Terms of Use.
You agree to immediately tell Gener8 of any unauthorised use of your password or any breach of security. You also agree that Gener8 cannot and will not be liable for any loss or damage arising from your failure to keep your password secure or any other security breach as a result of any act(s) or omission(s) by you, including any unauthorised use or the loss of any of your Gener8 Points. You agree not to provide your username and/or password information to any other party other than Gener8.
Gener8 reserves the right to refuse access to Rewards to anyone at any time. Rewards will not be available to temporarily or indefinitely suspended Gener8 users.
Gener8 reserves the right without liability or other obligation, to cancel unconfirmed/unverified or inactive accounts (including on the basis set out in our Privacy Notice).
Verification
In order to enable you to join Rewards, Gener8 must verify your location. Gener8 is required to send a text message containing a verification code to the contact details you provide at registration in order to confirm your location. Once your location is verified, access to Rewards will be enabled. You are solely responsible for verifying your account and Gener8 will have no obligation or liability towards any user whose account has not been verified in accordance with these Rewards Terms.
Exchanging Gener8 Points
Gener8 Rewards lists the various Items that you can obtain with your Gener8 Points and the corresponding number of Gener8 Points required to be redeemed for each Item. Rewards will also tell you if there are any additional requirements before you can unlock an Item and redeem your Gener8 Points; for example, an Item may require you to refer friends to us or fulfil some other condition before you can redeem your Gener8 Points for that Item.
Support a Cause:
Users can redeem their Gener8 Points to make a donation to a charity that is listed in Rewards. Gener8 reserves the right at any time to change the charities listed in Rewards that users can donate to.
Exclusive Offers, Free Trials and Discounts:
Users can redeem their Gener8 Points to obtain a single-use unique code ("Offer Code") for discounts or other offers on certain products, services, free trials or other benefits that are listed in Rewards.
Once users have opted to redeem the required Gener8 Points to receive an Offer Code, they will receive the Offer Code for the relevant product, service(s) or trial as stated in Rewards, together with instructions on how to use such Offer Code and receive the offer, discount or trial. It is the sole responsibility of the user to retain the Offer Code and to use the same properly: (i) in accordance with any instructions listed in Rewards or otherwise provided by Gener8; (ii) in accordance with any instructions and/or terms and conditions of the third-party supplier of the relevant product, service(s) or trial to which such Offer Code applies, whether such instructions/terms and conditions are listed in Rewards, on that supplier's website or otherwise made available to you; and (iii) prior to the applicable Offer Code expiry date.
When redeeming Gener8 Points, Gener8 will simply provide users with the Offer Code which will carry the right to use the Offer Code to receive the corresponding product, service(s), trial or other benefit; Gener8 will have no liability or other obligation whatsoever in relation to the provision of the relevant product, service(s), trial or other benefit to the user. If the supplier of the relevant product, service(s), trial or other benefit fails to provide the relevant product, service(s), discount, trial or other benefit to the user after the user has used their Offer Code, or if the product, service(s), trial or other benefit is otherwise lost, damaged, faulty or is not received by the user or is otherwise unavailable for any reason, Gener8's sole and maximum liability to the user will be at Gener8's option to: (i) re-issue the Offer Code; or (ii) refund the user with the applicable Gener8 Points that the user redeemed to obtain the Offer Code.
Products, Gift Cards and Merchandise:
Users can redeem their Gener8 Points to receive certain goods, gift cards or Gener8 merchandise that are listed in Rewards (each a "Product").
Gener8 will be responsible for delivering the applicable Product to the user. In order to deliver a Product to you, Gener8 may need certain details from you such as your full name and the delivery address. By redeeming your Gener8 Points to receive a Product, you agree to provide Gener8 with all necessary details to enable Gener8 to provide you with such Product. Any personal information will only be used in accordance with Gener8's Privacy Notice. If you do not provide such details to Gener8, Gener8 will not be able to provide you with the applicable Product and Gener8 will have no obligation or liability in relation to the same.
If a Product is lost or destroyed in transit to the user, is damaged or faulty or is otherwise defective or unavailable for any reason, Gener8's sole and maximum liability to the user will be to either (at Gener8's option): (i) refund the user with the applicable Gener8 Points that the user redeemed to receive the Product; or (ii) replace the Product not received.
General:
Rewards is a points-only service aimed at rewarding Gener8's active users. Gener8 Points do not have any monetary value. If you have insufficient Gener8 Points in your account for a given Item, we are unable to accept any substitution of Gener8 Points in the form of a monetary payment. You will only be able to trade in your Gener8 Points to redeem an Item from in Rewards when you have at that time accrued the required amount of Gener8 Points for such Item as displayed in Rewards.
Gener8 reserves the right at its option to vary the Items listed and made available in Rewards at any time and to amend the number of Gener8 Points required to receive certain Items.
All Items listed in Rewards are subject to availability. Gener8 works hard to try to ensure that all images and details of any Items listed in Rewards are accurate at the time you redeem your Gener8 Points and that all Items listed are available; however, if there is an error in any Item description, value, redemption value or otherwise, or if you redeem Gener8 Points for an Item that is, or subsequently becomes, unavailable, then there will be no obligation on the part of Gener8 or any third-party supplier to supply the Item.
Gener8 reserves the right to refuse/decline any redemption of Gener8 Points for any reason. Gener8 will not be responsible for any loss or damage you might suffer due to your inability to redeem your Gener8 Points or you otherwise not being able to obtain an Item. If an Item is unavailable for any reason, Gener8 will: (i) inform you as soon as reasonably possible; and (ii) if you have already redeemed, and had deducted, your Gener8 Points for an Item, Gener8 will refund to you such Gener8 Points as soon as practicable.
We shall comply with your statutory rights and nothing in these Rewards Terms shall affect any such rights.
Personal Data
Gener8 will only use personal information in accordance with its Privacy Notice.
Breach
Without limiting its other remedies, Gener8 may, without notice, deny a user's access to Rewards, issue a warning to a user, temporarily or indefinitely suspend a user's account privileges, terminate a user's account, prohibit access to Rewards, and/or take technical and legal steps to keep a user off Rewards and refuse to provide services to a user (which may result in the forfeiture and destruction of all information associated with the user's account) if any of the following apply:
- Gener8 suspects a user has breached these Rewards Terms, the Terms of Use, the Privacy Notice, or other terms applicable to the user's use of Rewards;
- Gener8 is unable to verify or authenticate the personal information of a user; or
- Gener8 believes that a user is acting inconsistently with these Rewards Terms, has engaged in improper or fraudulent activity in connection with Rewards or their actions may cause legal liability or financial loss to Gener8.
No Warranty
Gener8's officers, directors, employees and suppliers provide Rewards services "as is" and without any warranty or condition, express, implied or statutory. Gener8, its officers, director's, employees and suppliers specifically disclaim any implied warranties of title, merchantability, performance, fitness for a particular purpose and non-infringement to the fullest extent permitted by law. In addition, no advice or information (oral or written) obtained by you from Gener8 will create any warranty.
Limitation of Liability
Under no circumstances, and under no legal or equitable theory, whether in contract, tort (including negligence) or otherwise, will Gener8 be liable to you for any direct, indirect, special, incidental, or consequential damages of any kind including, without limitation, damages for lost profits, loss of goodwill, data loss, any computer failure or malfunction or work prevention as a result thereof, or any and all other damages or losses, even if you have been informed of the possibility of such damages, arising out of or in connection with the use of Rewards or these Rewards Terms, for any amount in excess (in the aggregate) of £250.00.
Your exclusive remedy under these Rewards Terms is limited to (at Gener8's option): (i) refunding you with the applicable Gener8 Points that you redeemed for an Item; or (ii) providing you with a replacement Item.
This limitation of liability does not exclude or limit Gener8's liability to you to the extent it would be unlawful to do so; in particular, it does not apply to liability for death or personal injury resulting from Gener8's negligence or for fraud to the extent applicable law prohibits such limitation.
Dispute Resolution
These Rewards Terms, their subject matter and their formation, are governed by English law (including in relation to non-contractual matters). You and we both agree that the courts of England and Wales will have exclusive jurisdiction (including in relation to non-contractual matters). Use of Rewards is not authorised in any jurisdiction that does not give effect to all provisions stated within these Rewards Terms, including this section.
In the unlikely event that you have a complaint regarding Rewards and/or any Item you acquire from the Rewards, please email [email protected]. In the unlikely event that Gener8 is unable to resolve your complaint or you are not satisfied with the resolution that Gener8 has offered/provided, the EU Online Dispute Resolution platform is available at www.ec.europa.eu/consumers/odr.